Humans as experts, AI as an assistant

Ethical principles for the use of AI

Secure, transparent, and human-guided AI

Artificial intelligence offers great opportunities for the development of language services, but at Lingo, responsibility, data security, and translation quality always come first. We believe that the best results come from combining the efficiency of AI with human expertise.

AI translation solutions built for professional translation use provide secure, high-quality translations, allowing businesses to communicate globally with greater confidence. In today’s fast-paced world, speed is valuable, but patience and precision are essential in translation.

The best results come from combining AI efficiency with human language and cultural expertise, along with professional translation skills. A carefully reviewed and engaging text is a long-term investment in your company’s reputation and appeal.

Lingo’s translations combine creativity, confidentiality, and uncompromising quality to inspire confidence in the reader.

We also prioritise data security: We ensure that no customer data is ever used to train or fine-tune AI models. Our translation systems operate within secure environments, using only publicly available data for AI learning.

All customer materials, translation memories, and glossaries remain secured and are protected by our strict data privacy standards. We take data security seriously and do not use AI to produce confidential translations.

For this reason, we have also established clear ethical principles to guide the use of AI in all our services.

Humans as experts, AI as an assistant

AI helps speed up processes and standardise content, but the ultimate responsibility for the quality of translations always lies with the human translator.

Our translators and proofreaders review all AI translations to ensure that the meaning, style, and client-specific terminology are accurate.

Translation challenges solved through expertise and professional linguistic skills

We use AI with full awareness of its limitations. We pay particular attention to the following:

  • Context management: AI may interpret the text on a word or sentence level, without considering the broader context or purpose of the text.
  • Cultural and linguistic variation: human input ensures that content works in the target market or appeals to the target audience at a native level.
  • Terminological consistency: customised term banks help maintain your brand’s voice and tone while making sure essential organisational terms are used correctly.
  • Authenticity and factual accuracy: AI can generate incorrect or misleading information – facts are always verified.
  • Tone and brand consistency: our professional translators ensure consistent company communication.

Data security

Lingo ensures the protection and proper handling of all client data.

  • We never use client materials to train or develop AI models.
  • All services operate in GDPR-compliant, secure environments.
  • Files, term banks, and translation memories are stored on secure servers in a controlled manner, protected by multi-factor authentication.
  • We do not use AI for confidential translations.

Lingo’s promise: secure and top-quality AI-powered translations

  • Human expertise always guides the final outcome
  • AI speeds up and streamlines the translation process, without replacing humans
  • Data security and privacy are our top priority
  • Quality assurance is carried out at several stages of the translation process
  • We operate ethically and responsibly, in accordance with industry standards